Due to the perishable nature of food products, returns are not accepted once the order is delivered.

Eligible for Refund or Replacement
How to Raise a Request
Refund Timeline

We offer a refund or replacement only if:

The product is damaged during transit
An incorrect product is delivered

Contact us within 24 hours of delivery
Share clear photos or videos of the issue
Requests after 24 hours may not be accepted

Approved refunds are processed within 5–7 business days
Refunds are credited to the original payment method

Orissa Bites reserves the final right to approve or deny refund requests.